Lead Management in Salesforce
Completed by Phillip Covington
June 3, 2025
29 hours (approximately)
Phillip Covington's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Lead Generation
- Category: Sales Support
- Category: Prospecting and Qualification
- Category: Sales Enablement
- Category: Sales Process
- Category: Salesforce
- Category: Sales Prospecting
- Category: Campaign Management
- Category: Promotions and Campaigns
- Category: Sales Operations
- Category: Data Import/Export
- Category: Customer Relationship Management (CRM) Software
