Lead Management in Salesforce
Completed by Phillip Covington
June 3, 2025
29 hours (approximately)
Phillip Covington's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Enablement
- Category: Sales Operations
- Category: Prospecting and Qualification
- Category: Promotions and Campaigns
- Category: Data Import/Export
- Category: Lead Generation
- Category: Sales Management
- Category: Campaign Management
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Support
- Category: Sales Development
- Category: Sales Prospecting

