Process Improvement and Problem Solving
Completed by Jerico Paulo Lim
February 12, 2026
2 hours (approximately)
Jerico Paulo Lim's account is verified. Coursera certifies their successful completion of Process Improvement and Problem Solving
What you will learn
Master the "5 Whys" technique to identify root causes of problems effectively.
Streamline processes using the Deming Cycle and the Cycle of Continuous Improvement.
Reduce inefficiencies with the TIMWOOD model and adopt technology for process enhancement.
Implement brainstorming and action learning sets to generate innovative solutions.
Skills you will gain
- Category: Quality Improvement
- Category: Innovation
- Category: Process Management
- Category: Problem Management
- Category: Creative Problem-Solving
- Category: Business Process Improvement
- Category: Process Improvement
- Category: Continuous Improvement Process
- Category: Operational Efficiency
- Category: Process Improvement and Optimization
- Category: Knowledge Transfer
- Category: Ideation
