Change Management for Google Workspace
Completed by Vincent Proust
February 28, 2026
5 hours (approximately)
Vincent Proust's account is verified. Coursera certifies their successful completion of Change Management for Google Workspace
What you will learn
Describe the change management methodology by defining the tasks performed in each of the key work streams over all phases of the customer journey.
Engage sponsors and recruit Google Guides to provide support during the project.
Identify cultural change challenges and address skills gaps.
Explain how to most effectively deliver communications about the project.
Skills you will gain
- Category: Google Workspace
- Category: End User Training and Support
- Category: Organizational Development
- Category: Needs Assessment
- Category: Workflow Management
- Category: Training and Development
- Category: Organizational Effectiveness
- Category: Customer Communications Management
- Category: Communication Planning
- Category: Change Management
- Category: Drive Engagement
- Category: Stakeholder Management
