Practical AI and prompting for customer care professionals
Completed by Adaobi Ikeluka
February 16, 2026
10 hours (approximately)
Adaobi Ikeluka's account is verified. Coursera certifies their successful completion of Practical AI and prompting for customer care professionals
Skills you will gain
- Category: AI literacy
- Category: Prompt Engineering
- Category: AI Personalization
- Category: Large Language Modeling
- Category: Customer experience improvement
- Category: Customer Service
- Category: Ideation
- Category: Innovation
- Category: Business Transformation
- Category: Artificial Intelligence
- Category: Prompt Engineering Tools
- Category: AI Workflows
