Interacting with Customers
Completed by Samira Soltani
October 30, 2023
21 hours (approximately)
Samira Soltani's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Empathy
- Category: Communication
- Category: Retail Store Operations
- Category: Customer Service
- Category: Selling Techniques
- Category: Upselling
- Category: Customer Relationship Building
- Category: Retail Sales
- Category: Professionalism
- Category: De-escalation Techniques
- Category: Product Knowledge
- Category: Transaction Processing
