Social Listening
Completed by Shaker Mohamed AbdelAziz
December 17, 2025
1 hours (approximately)
Shaker Mohamed AbdelAziz's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
- Category: Social Media Strategy
- Category: Web Presence
- Category: Trend Analysis
- Category: Customer Insights
- Category: Social Media Marketing
- Category: Analytical Skills
- Category: Business Strategy
- Category: Continuous Monitoring
- Category: Social Media
- Category: Strategic Thinking
- Category: Case Studies
- Category: Market Trend
