Understanding User Needs
Completed by Rachelle Chiang
September 8, 2022
10 hours (approximately)
Rachelle Chiang's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: Design Research
- Category: User Research
- Category: Research Methodologies
- Category: Interviewing Skills
- Category: Research Design
- Category: Research and Design
- Category: Needs Assessment
- Category: Qualitative Research
- Category: Human Computer Interaction
- Category: Data Collection
- Category: User Experience
- Category: Human Centered Design

