Introduction to Microsoft Dynamics 365
Completed by Sylvain Gautier
October 4, 2025
10 hours (approximately)
Sylvain Gautier's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
- Category: Sales Process
- Category: Marketing Automation
- Category: Customer Relationship Management (CRM) Software
- Category: Order Management
- Category: Microsoft Teams
- Category: Scheduling
- Category: Prospecting and Qualification
- Category: Business Reporting
- Category: Sales Operations
- Category: Power BI
- Category: Customer Insights
- Category: Customer Service

