Introduction to Customer Service
Completed by Yogesh Jindal
November 3, 2023
18 hours (approximately)
Yogesh Jindal's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Positivity
- Category: De-escalation Techniques
- Category: Transaction Processing
- Category: Problem Solving
- Category: Root Cause Analysis
- Category: Retail Store Operations
- Category: Customer Complaint Resolution
- Category: Call Center Experience
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Conflict Management
- Category: Retail Sales

