Handling Difficult Conversations
Completed by Gaurav Kumar Singh
April 24, 2026
2 hours (approximately)
Gaurav Kumar Singh's account is verified. Coursera certifies their successful completion of Handling Difficult Conversations
What you will learn
Master strategies to prepare for and hold difficult conversations confidently
Learn to deliver bad news tactfully while preserving relationships
Effectively handle aggression, poor performance, and challenging behavior
Develop assertive communication skills to resolve conflicts constructively
Skills you will gain
- Category: Constructive Feedback
- Category: Professional Development
- Category: Assertiveness
- Category: Communication Strategies
- Category: Emotional Intelligence
- Category: Verbal Communication Skills
- Category: Interpersonal Communications
- Category: People Management
- Category: Leadership Development
- Category: De-escalation Techniques
- Category: Communication
- Category: Leadership and Management
