ITIL V4 Brief Overview of Management and Practices
Completed by Maria Schmidt
January 17, 2026
9 hours (approximately)
Maria Schmidt's account is verified. Coursera certifies their successful completion of ITIL V4 Brief Overview of Management and Practices
What you will learn
Master critical aspects of IT Service Management, including architecture management and Continual Improvement practices
Develop expertise in managing information security and optimizing service delivery
Gain insights into essential management practices and technical elements to drive organizational success and innovation
Skills you will gain
- Category: Infrastructure Architecture
- Category: Enterprise Architecture
- Category: Technical Services
- Category: IT Infrastructure
- Category: IT Security Architecture
- Category: Information Technology Architecture
- Category: IT Service Management
- Category: IT Management
- Category: Information Technology Infrastructure Library
- Category: Change Control
- Category: Security Management
- Category: Risk Management Framework
