Introduction to Microsoft Dynamics 365
Completed by Brian Caldera
December 31, 2025
10 hours (approximately)
Brian Caldera's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
- Category: Customer Relationship Management
- Category: Customer Relationship Management (CRM) Software
- Category: Resource Allocation
- Category: Lead Generation
- Category: Customer Engagement
- Category: Marketing
- Category: Customer Service
- Category: Customer Insights
- Category: Prospecting and Qualification
- Category: Sales Operations
- Category: Order Management
- Category: Sales Management

