Process Improvement and Problem Solving
Completed by Aleksandrina Delyakova
June 23, 2025
2 hours (approximately)
Aleksandrina Delyakova's account is verified. Coursera certifies their successful completion of Process Improvement and Problem Solving
What you will learn
Master the "5 Whys" technique to identify root causes of problems effectively.
Streamline processes using the Deming Cycle and the Cycle of Continuous Improvement.
Reduce inefficiencies with the TIMWOOD model and adopt technology for process enhancement.
Implement brainstorming and action learning sets to generate innovative solutions.
Skills you will gain
- Category: Quality Improvement
- Category: Creative Problem-Solving
- Category: Business Process Improvement
- Category: Collaboration
- Category: Innovation
- Category: Root Cause Analysis
- Category: Process Analysis
- Category: Brainstorming
- Category: Business Technologies
- Category: Data Management
- Category: Problem Management
- Category: Process Improvement and Optimization

