Introduction to Customer Service
Completed by Davide Acri
July 12, 2025
18 hours (approximately)
Davide Acri's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Empathy
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Time Management
- Category: Problem Solving

