Building Smart Business Assistants with IBM Watson
Completed by Rayan Hamimi
October 26, 2025
1 hours (approximately)
Rayan Hamimi's account is verified. Coursera certifies their successful completion of Building Smart Business Assistants with IBM Watson
What you will learn
Creating an IBM Cloud account and configure the Watson’s Assistant to capture customer goals, business, entities, and dialogs.
Deploy the an IBM Watson Assistant to interact with online customers.
How to build meaningful dialogs in Watson's Assistant.
Skills you will gain
- Category: IBM Cloud
- Category: AI Enablement
- Category: Customer Service
- Category: Customer Engagement
- Category: Cloud Computing
- Category: Self Service Technologies
- Category: Natural Language Processing
- Category: Application Deployment
- Category: Generative AI Agents
- Category: Customer Inquiries
- Category: Model Deployment
