Negotiation That Works: Strategies for Influence & Agreement
Completed by Carol Portilla Ramos
February 4, 2026
6 hours (approximately)
Carol Portilla Ramos's account is verified. Coursera certifies their successful completion of Negotiation That Works: Strategies for Influence & Agreement
What you will learn
Prepare strategically by setting goals, limits, alternatives, and uncovering underlying interests in negotiations.
Communicate effectively using listening, questioning, and emotional awareness to influence and build trust.
Solve conflicts and adapt negotiation strategies to achieve positive outcomes in real-world situations.
Skills you will gain
- Category: Influencing
- Category: Interpersonal Communications
- Category: Communication
- Category: Communication Strategies
- Category: Verbal Communication Skills
- Category: Problem Solving
- Category: Adaptability
- Category: Strategic Thinking
- Category: Emotional Intelligence
- Category: Collaboration
- Category: Non-Verbal Communication
- Category: Decision Making
