Customer Service Fundamentals
Completed by Goodness Uduak Sunday
January 22, 2020
14 hours (approximately)
Goodness Uduak Sunday's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Service
- Category: Critical Thinking and Problem Solving
- Category: Technical Support and Services
- Category: Empathy
- Category: Service Management
- Category: Customer and Client Support
- Category: Telephone Skills
- Category: Customer Complaint Resolution
- Category: Client Support
- Category: Help Desk Support
- Category: Communication
- Category: Problem Solving

