Creating Customer Value
Completed by Eduard Tovmasyan
September 16, 2026
2 hours (approximately)
Eduard Tovmasyan's account is verified. Coursera certifies their successful completion of Creating Customer Value
What you will learn
Identify and prioritize opportunities that create meaningful value for customers and your organization.
Make customer-centric strategic decisions using proven frameworks that drive business growth.
Build strategies that increase demand, strengthen differentiation, and create sustainable competitive advantage.
Skills you will gain
- Category: Corporate Strategy
- Category: Strategic Thinking
- Category: Competitive Analysis
- Category: Financial Analysis
- Category: Customer experience improvement
- Category: Value Propositions
- Category: Customer Analysis
- Category: Customer Retention
- Category: Revenue Management
- Category: Business Analysis
- Category: Customer experience strategy (CX)
- Category: Customer Insights
