Introduction to Customer Service
Completed by Theresa Emefa Amegashitsi
May 26, 2025
18 hours (approximately)
Theresa Emefa Amegashitsi 's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Sales
- Category: Positivity
- Category: Active Listening
- Category: Non-Verbal Communication
- Category: Customer Complaint Resolution
- Category: Ability To Meet Deadlines
- Category: Root Cause Analysis
- Category: Call Center Experience
- Category: Empathy
- Category: De-escalation Techniques
- Category: Communication
- Category: Greeting Customers

