GenAI for Sales Development Representatives
Completed by Ravi Shetty
July 24, 2026
2 hours (approximately)
Ravi Shetty's account is verified. Coursera certifies their successful completion of GenAI for Sales Development Representatives
What you will learn
Identify the capabilities of GenAI for Sales Development Representatives (SDRs) relevant to sales tasks.
Evaluate how well AI for sales prospecting tools perform in real-world lead generation and outreach scenarios.
Weigh the risks, challenges, and ethical considerations of using AI tools, including bias, data privacy, and the need for human oversight.
Skills you will gain
- Category: Data Ethics
- Category: AI Integrations
- Category: Sales Process
- Category: AI Workflows
- Category: Lead Generation
- Category: Business Ethics
- Category: Sales Management
- Category: Retail Sales
- Category: Customer Engagement
- Category: AI Enablement
- Category: Artificial Intelligence
- Category: Sales
