Email Etiquette
Completed by Olga Martinenco
October 18, 2025
4 hours (approximately)
Olga Martinenco's account is verified. Coursera certifies their successful completion of Email Etiquette
What you will learn
Craft professional and effective email communications suited for workplace scenarios
Maintain clarity, correct tone, and etiquette in various types of messages
Use clear subject lines, bullet points, and structured formatting
Respond promptly, escalate concerns appropriately, and follow best practices in communication
Skills you will gain
- Category: Community Development
- Category: Business Communication
- Category: Intercultural Competence
- Category: AI literacy
- Category: Professional Development
- Category: Professionalism
- Category: Dealing With Ambiguity
- Category: Communication Strategies
- Category: Communication
- Category: Personal Development
- Category: Workforce Development
