Advanced Customer Relationship Management
Completed by Favour Akogwu
March 2, 2026
18 hours (approximately)
Favour Akogwu's account is verified. Coursera certifies their successful completion of Advanced Customer Relationship Management
Skills you will gain
- Category: Microsoft Power Platform
- Category: Requirements Analysis
- Category: Customer Insights
- Category: Proposal Development
- Category: Customer experience strategy (CX)
- Category: Sales Presentation
- Category: Loyalty Programs
- Category: Personalized Service
- Category: Customer experience improvement
- Category: Customer Relationship Management (CRM) Software
- Category: Account Management
- Category: Account Strategy

