Assertiveness Skills
Completed by Jessica L Desnoyers
October 14, 2025
2 hours (approximately)
Jessica L Desnoyers's account is verified. Coursera certifies their successful completion of Assertiveness Skills
What you will learn
Master practical techniques to assert yourself in professional and personal situations.
Develop leadership traits that inspire confidence through assertiveness.
Navigate negativity and aggression with assertive, positive responses.
Communicate assertively as a shy or introverted individual without compromising comfort.
Skills you will gain
- Category: De-escalation Techniques
- Category: Behavioral Management
- Category: Leadership Development
- Category: Verbal Communication Skills
- Category: Empathy
- Category: Leadership
- Category: Communication Strategies
- Category: Professional Development
- Category: Assertiveness
- Category: Communication
- Category: Workplace Bullying Intervention
- Category: Rapport Building
