Conflict Resolution Skills
Completed by Kateryna Kariakina
April 23, 2022
6 hours (approximately)
Kateryna Kariakina's account is verified. Coursera certifies their successful completion of Conflict Resolution Skills
What you will learn
Master communication strategies for effective conflict resolution.
Develop negotiation and mediation techniques to achieve positive outcomes.
Learn to identify and address the root causes of workplace conflicts.
Build a practical conflict management plan for real-world application.
Skills you will gain
- Category: Cooperation
- Category: De-escalation Techniques
- Category: Strategic Communication
- Category: Negotiation
- Category: Verbal Communication Skills
- Category: Leadership
- Category: Discussion Facilitation
- Category: Interpersonal Communications
- Category: Mediation
- Category: Conflict Management
- Category: Problem Solving
- Category: Verbal Strategic Communication
