Customer Service with Python: Build a Chatbot using ChatGPT
Completed by Yago Vila Gracia
May 7, 2026
2 hours (approximately)
Yago Vila Gracia's account is verified. Coursera certifies their successful completion of Customer Service with Python: Build a Chatbot using ChatGPT
What you will learn
Use Python to integrate the ChatGPT API for chatbot functionality
Design a conversation flow to handle FAQs in customer service scenarios
Build and test a Customer Service chatbot
Skills you will gain
- Category: Customer Inquiries
- Category: LLM Application
- Category: Customer Support
- Category: Application Programming Interface (API)
- Category: ChatGPT
- Category: User Flows
- Category: OpenAI API
- Category: Generative AI
- Category: Python Programming
- Category: Development Environment
- Category: Customer Service
- Category: Prompt Engineering
