Emotional Intelligence in the Workplace
Completed by Karen Brooks
January 18, 2026
3 hours (approximately)
Karen Brooks's account is verified. Coursera certifies their successful completion of Emotional Intelligence in the Workplace
What you will learn
Recognize and manage your emotions in difficult scenarios
Use emotional intelligence to navigate challenges effectively
Build a stronger bond that boosts collaboration
Read and respond to others with empathy and accuracy
Skills you will gain
- Category: Communication
- Category: Self-Discipline
- Category: Organizational Leadership
- Category: Self-Motivation
- Category: Empathy
- Category: Conflict Management
- Category: Teamwork
- Category: Social Skills
- Category: Empathy & Emotional Intelligence
- Category: Employee Engagement
- Category: Resilience
- Category: Emotional Intelligence
