Email Etiquette
Completed by Sarkis Kassarjian
February 9, 2026
4 hours (approximately)
Sarkis Kassarjian's account is verified. Coursera certifies their successful completion of Email Etiquette
What you will learn
Craft professional and effective email communications suited for workplace scenarios
Maintain clarity, correct tone, and etiquette in various types of messages
Use clear subject lines, bullet points, and structured formatting
Respond promptly, escalate concerns appropriately, and follow best practices in communication
Skills you will gain
- Category: Professionalism
- Category: AI literacy
- Category: Professional Development
- Category: Business Communication
- Category: Dealing With Ambiguity
- Category: Intercultural Competence
- Category: Communication Strategies
- Category: Communication
- Category: Personal Development
- Category: Workforce Development
- Category: Community Development
