GenAI for Executives & Business Leaders: An Introduction
Completed by Matthew Emmett Shields
April 14, 2026
3 hours (approximately)
Matthew Emmett Shields's account is verified. Coursera certifies their successful completion of GenAI for Executives & Business Leaders: An Introduction
What you will learn
Understand the history and impact of generative AI for business
Learn about the importance of your data in relation to business AI
Know the importance of trust, transparency and governance
Apply generative AI to key use cases like customer service and application modernization
Skills you will gain
- Category: Risking
- Category: Artificial Intelligence
- Category: Large Language Modeling
- Category: AI Product Strategy
- Category: LLM Application
- Category: Generative AI
- Category: Customer Service
- Category: Governance
- Category: Customer experience improvement
- Category: Business Transformation
- Category: AI literacy
- Category: Business Ethics
