Information Systems Operations and Business Resiliency
Completed by Nicole Gray
March 10, 2026
7 hours (approximately)
Nicole Gray's account is verified. Coursera certifies their successful completion of Information Systems Operations and Business Resiliency
What you will learn
Implement IT Asset Management (ITAM) strategies to maintain accurate hardware and software inventories
Audit data governance practices and evaluate software licensing compliance for regulatory adherence
Analyze and evaluate service level agreements (SLAs) and database management processes
Develop and test Business Continuity Plans (BCP) and Disaster Recovery Plans (DRP) to support business resiliency
Skills you will gain
- Category: Service Level Agreement
- Category: Asset Management
- Category: Service Level
- Category: Database Software
- Category: Problem Management
- Category: Information Systems
- Category: Incident Response
- Category: Incident Management
- Category: Database Management Systems
- Category: IT Infrastructure
- Category: Data Governance
- Category: Business Continuity Planning
