Lead Management in Salesforce
Completed by Karthick Malaiyappan
July 13, 2023
29 hours (approximately)
Karthick Malaiyappan's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Data Entry
- Category: Sales Support
- Category: Sales Prospecting
- Category: Sales Operations
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Pipelines
- Category: Sales Process
- Category: Prospecting and Qualification
- Category: Lead Generation
- Category: Data Import/Export
- Category: Promotions and Campaigns
- Category: Sales Development
