Lead Management in Salesforce
Completed by Sarah Humayun Zaidi
July 2, 2025
29 hours (approximately)
Sarah Humayun Zaidi's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Support
- Category: Lead Generation
- Category: Sales Enablement
- Category: Campaign Management
- Category: Data Import/Export
- Category: Sales Management
- Category: Sales Process
- Category: Sales Development
- Category: Sales Operations
- Category: Prospecting and Qualification
- Category: Customer Relationship Management (CRM) Software
- Category: Promotions and Campaigns
