Call Center Customer Service
Completed by Michael Garelli
June 26, 2024
19 hours (approximately)
Michael Garelli's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Customer Data Management
- Category: Customer Service
- Category: Inbound Calls
- Category: Growth Mindedness
- Category: Collaboration
- Category: Personal Development
- Category: Verbal Communication Skills
- Category: Teamwork
- Category: Problem Solving
- Category: Customer Complaint Resolution
- Category: De-escalation Techniques
- Category: Telephone Skills

