Dealing With Angry Customers In Customer Service
Completed by Nayara Gasparetti Rocha
April 23, 2026
hours (approximately)
Nayara Gasparetti Rocha's account is verified. Coursera certifies their successful completion of Dealing With Angry Customers In Customer Service
Skills you will gain
- Category: Customer Relationship Building
- Category: Communication
- Category: Customer Service
- Category: Customer Retention
- Category: Service Recovery
- Category: Communication Strategies
- Category: Customer Complaint Resolution
- Category: Empathy & Emotional Intelligence
- Category: Customer experience improvement
- Category: Customer Support
- Category: Verbal Communication Skills
- Category: Empathy
