Interacting with Customers
Completed by Michael Garelli
June 23, 2024
21 hours (approximately)
Michael Garelli's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Upselling
- Category: Communication
- Category: Customer Relationship Building
- Category: Retail Sales
- Category: De-escalation Techniques
- Category: Product Knowledge
- Category: Company, Product, and Service Knowledge
- Category: Cross Selling
- Category: Social Media
- Category: Empathy
- Category: Transaction Processing
- Category: Customer Service
