Interacting with Customers
Completed by Erica Walker
August 24, 2024
21 hours (approximately)
Erica Walker's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Product Knowledge
- Category: Selling Techniques
- Category: Retail Store Operations
- Category: Conflict Management
- Category: Communication
- Category: Customer Engagement
- Category: Empathy
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Cross Selling
- Category: Company, Product, and Service Knowledge
- Category: Upselling
