Mastering Total Quality Management: Analyze, Apply & Improve
Completed by Moses Benjamin Onuh
July 21, 2026
6 hours (approximately)
Moses Benjamin Onuh's account is verified. Coursera certifies their successful completion of Mastering Total Quality Management: Analyze, Apply & Improve
What you will learn
Analyze the evolution, principles, and philosophies of Total Quality Management.
Apply TQM frameworks to measure quality, customer satisfaction, and improvement.
Evaluate case studies to implement evidence-based, sustainable TQM practices.
Skills you will gain
- Category: Organizational Change
- Category: Decision Making
- Category: Quality Management Systems
- Category: Culture
- Category: Team Oriented
- Category: Organizational Development
- Category: Customer experience improvement
- Category: Cost Management
- Category: Operational Excellence
- Category: Quality Assurance
- Category: Quality Control
- Category: Culture Transformation
