Customer Service Fundamentals
Completed by VIVEK VASANT KUMBHAR
June 6, 2020
14 hours (approximately)
VIVEK VASANT KUMBHAR's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Problem Solving
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
