Communication in the 21st Century Workplace
Completed by Bianca Fay
March 27, 2020
10 hours (approximately)
Bianca Fay's account is verified. Coursera certifies their successful completion of Communication in the 21st Century Workplace
What you will learn
Identify communication benefits across diverse work environments (in-person, virtual, hybrid).
Discuss effective techniques for communicating with a diverse workforce.
Differentiate communication preferences across five working generations.
Implement a flexing communication strategy for improved workplace team communication.
Skills you will gain
- Category: Team Collaboration
- Category: Diversity and Inclusion
- Category: Self-Awareness
- Category: Adaptability
- Category: Business Communication
- Category: Communication
- Category: Strategic Communication
- Category: Intercultural Competence
- Category: Professional Development
- Category: Demography
- Category: Telecommuting
