Lead Management in Salesforce
Completed by Mason Starling
January 19, 2026
29 hours (approximately)
Mason Starling's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Prospecting and Qualification
- Category: Sales Pipelines
- Category: Data Import/Export
- Category: Promotions and Campaigns
- Category: Sales Process
- Category: Lead Generation
- Category: Sales Enablement
- Category: Salesforce
- Category: Data Entry
- Category: Sales Support
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Management
