ITIL V4 Details of Four Dimensions of Service Management
Completed by Oren Yakovee
June 16, 2025
8 hours (approximately)
Oren Yakovee's account is verified. Coursera certifies their successful completion of ITIL V4 Details of Four Dimensions of Service Management
What you will learn
Understand Four Dimensions of Service Management, ITIL principles, and organizational structures for effective service delivery.
Enhance skills in analyzing organizational factors, managing service operations, and optimizing value streams.
Gain insights into partner dynamics, information management challenges, and external factors impacting service management.
Skills you will gain
- Category: Organizational Structure
- Category: IT Service Management
- Category: Hospitality Services
- Category: Practice Management
- Category: Business Relationship Management
- Category: People Development
- Category: Supplier Relationship Management
- Category: Process Management
- Category: Supplier Management
- Category: Process Optimization
- Category: Service Management
- Category: Vendor Relationship Management
