Introduction to Crisis Management and Crisis Communication
Completed by Dani Marie Brück
March 22, 2026
7 hours (approximately)
Dani Marie Brück's account is verified. Coursera certifies their successful completion of Introduction to Crisis Management and Crisis Communication
What you will learn
Identify the major trendlines in organizational crises and who is involved in managing them.
Identify what to do, and what not to do, in the very first moments of a crisis.
Identify how a crisis plan is put together and how it can be used both before and during a crisis.
Skills you will gain
- Category: Communication Planning
- Category: Case Studies
- Category: Crisis Management
- Category: Corporate Communications
- Category: Communication Strategies
- Category: Stakeholder Communications
- Category: Internal Communications
- Category: Strategic Communication
- Category: Contingency Planning
- Category: Emergency Response
