Mastering Total Quality Management: Analyze, Apply & Improve
Completed by Ti Henelie Haoses
November 23, 2025
6 hours (approximately)
Ti Henelie Haoses's account is verified. Coursera certifies their successful completion of Mastering Total Quality Management: Analyze, Apply & Improve
What you will learn
Analyze the evolution, principles, and philosophies of Total Quality Management.
Apply TQM frameworks to measure quality, customer satisfaction, and improvement.
Evaluate case studies to implement evidence-based, sustainable TQM practices.
Skills you will gain
- Category: Team Oriented
- Category: Quality Management Systems
- Category: Decision Making
- Category: Culture
- Category: Organizational Development
- Category: Continuous Improvement Process
- Category: Customer experience improvement
- Category: Cost Management
- Category: Operational Excellence
- Category: Quality Assessment
- Category: Quality Improvement
- Category: Process Improvement
