Customer Service Fundamentals
Completed by Ayobola Ayodele
May 26, 2023
14 hours (approximately)
Ayobola Ayodele's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Service
- Category: Customer and Client Support
- Category: Process Management
- Category: Service Level
- Category: Problem Solving
- Category: Technical Support and Services
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Greeting Customers
- Category: Help Desk Support
- Category: Customer experience improvement
- Category: Communication
