Technical Diagnostics and Troubleshooting Techniques
Completed by Glenn Punzalan
July 17, 2025
20 hours (approximately)
Glenn Punzalan's account is verified. Coursera certifies their successful completion of Technical Diagnostics and Troubleshooting Techniques
What you will learn
Gain insight into troubleshooting approaches for both hardware and software issues across various operating systems
Learn to apply a systematic approach to diagnose technical issues across different hardware and software environments
Master diagnostic tools for efficient problem-solving in system maintenance, upgrades, network connectivity, software setup, and security
Skills you will gain
- Category: Microsoft Windows
- Category: System Monitoring
- Category: Mac OS
- Category: Technical Support
- Category: Technical Documentation
- Category: Technical Communication
- Category: Hardware Troubleshooting
- Category: Network Performance Management
- Category: Generative AI
- Category: Network Monitoring
- Category: Network Troubleshooting
- Category: Technical Support and Services
