Communication, Influence & Sales Techniques
Completed by Kshitij Raj
May 22, 2026
9 hours (approximately)
Kshitij Raj's account is verified. Coursera certifies their successful completion of Communication, Influence & Sales Techniques
What you will learn
Apply active listening techniques to understand client needs and build trust in sales conversations.
Use persuasive storytelling to communicate business value and influence decision-makers.
Structure effective sales conversations that guide clients toward informed decisions.
Adapt communication styles to engage different stakeholders in B2B sales environments.
Skills you will gain
- Category: Drive Engagement
- Category: Recognizing Others
- Category: Customer Relationship Building
- Category: Persuasive Communication
- Category: Communication
- Category: Rapport Building
- Category: Verbal Communication Skills
- Category: Decision Making
- Category: Business Communication
- Category: Selling Techniques
- Category: Value Propositions
- Category: B2B Sales
