Creating Customer Value
Completed by Lara Akman
August 5, 2026
2 hours (approximately)
Lara Akman's account is verified. Coursera certifies their successful completion of Creating Customer Value
What you will learn
Identify and prioritize opportunities that create meaningful value for customers and your organization.
Make customer-centric strategic decisions using proven frameworks that drive business growth.
Build strategies that increase demand, strengthen differentiation, and create sustainable competitive advantage.
Skills you will gain
- Category: Value Propositions
- Category: Strategic Thinking
- Category: Customer Analysis
- Category: Customer Retention
- Category: Customer experience improvement
- Category: Corporate Strategy
- Category: Consumer Behaviour
- Category: Business Analysis
- Category: Customer experience strategy (CX)
- Category: Strategic Marketing
- Category: Customer Insights
- Category: Branding
