Mastering Active Listening in the Global Workplace
Completed by Raj Dev Singh
October 25, 2025
4 hours (approximately)
Raj Dev Singh's account is verified. Coursera certifies their successful completion of Mastering Active Listening in the Global Workplace
What you will learn
Apply active listening techniques to enhance business communication and collaboration.
Demonstrate empathy and emotional intelligence in professional communication.
Use reflective listening to resolve workplace conflicts effectively.
Interpret and leverage non-verbal communication cues to build trust and strengthen relationships.
Skills you will gain
- Category: Communication
- Category: Digital Communications
- Category: Rapport Building
- Category: Empathy
- Category: Adaptability
- Category: Conflict Management
- Category: Virtual Teams
- Category: Collaboration
- Category: Intercultural Competence
- Category: Active Listening
- Category: Cultural Sensitivity
- Category: Non-Verbal Communication
