Advanced Customer Relationship Management
Completed by Toni Calderon
March 4, 2026
18 hours (approximately)
Toni Calderon's account is verified. Coursera certifies their successful completion of Advanced Customer Relationship Management
Skills you will gain
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Presentation
- Category: Stakeholder Communications
- Category: Stakeholder Engagement
- Category: Customer Analysis
- Category: Account Management
- Category: Customer experience strategy (CX)
- Category: Customer Insights
- Category: Proposal Development
- Category: Customer Acquisition Management
- Category: Microsoft Power Platform
- Category: Customer experience improvement
