8D Problem Solving Specialist
Completed by Tiisetso Ngoana
April 16, 2026
6 hours (approximately)
Tiisetso Ngoana's account is verified. Coursera certifies their successful completion of 8D Problem Solving Specialist
What you will learn
Develop a structured approach to problem-solving with the 8D methodology.
Gain practical experience in identifying root causes and implementing corrective actions.
Learn how to manage a cross-functional team to address complex service issues.
Understand how to prevent recurrence of service problems and institutionalize change.
Skills you will gain
- Category: Quality Improvement
- Category: Root Cause Analysis
- Category: Eight Disciplines Problem Solving (8D)
- Category: Problem Management
- Category: Cross-Functional Team Leadership
- Category: Complex Problem Solving
- Category: Solution Design
- Category: Service Improvement
- Category: Cross-Functional Collaboration
- Category: Verification And Validation
- Category: Corrective and Preventive Action (CAPA)
- Category: Continuous Improvement Process
